Clients
Corporate and individual clients are named only with permission, so recent commercial engagements are described by sector and shape, with references available on request. Institutional work is public by nature and named further down.
Companies and people
Engagements from the past year, described by sector. Each began with a notability analysis or an improvement analysis, and each verdict was delivered in writing before any drafting was scoped.
A venture-backed device maker asked whether it qualified. The record held four staff-written features across three countries, plus a run of announcement coverage in top business outlets that came from the company's own numbers. The analysis separated the two: the features carry the case, and the announcements back up individual facts. We recommended proceeding and scoped the article.
A private-equity-owned software group with four ownership changes and a great deal of press. Most of it was acquisition announcements and arranged executive profiles, which Wikipedia discounts. A deeper search found detailed deal reporting in specialist finance outlets and confirmed that the national papers' archives were beyond the reach of ordinary search. The verdict stayed at not yet, with those archives named as the next step.
A multi-venue entertainment company with staff coverage in two major dailies, a national feature prompted by an investment, and a Wall Street Journal trend piece. The analysis flagged that two of the strongest sources sprang from the same announcement, and built the case so it did not depend on either.
An existing article on an accessories brand that misrepresented the company's scope and overstated a controversy. The improvement plan framed every source as material for the rewrite, named the citations that would come out and the rule that removes them, and laid out the audit and the changes as one plan the client could follow.
An author and academic whose article was nominated for deletion during a period of intense coverage. We diagnosed the section drawing the objection, worked out the policy-grounded replies with the client before they posted, and planned the rewrite that would follow whichever way the discussion closed.
A scientific membership organization whose article had carried a warning banner for years. The advisory engagement sequenced the sourcing fixes ahead of the banner-removal request and set out how to work the Talk page with volunteers, in the open.
Enterprise search software, architecture and design, financial services and fintech, consumer health, pharmaceutical testing, translation services, eyewear retail, fitness, golf and real estate, apparel, and municipal government, with public figures in law, academia, music, art, and photography.
Institutions and open knowledge
Photo by Peacearth, CC BY-SA 4.0.
Photo, CC BY-SA.
Photo by heyexplorer.com, CC BY 2.0.
Our founder started the partnership between Wikipedia and the Internet Archive that has repaired more than thirty million dead citation links, and later helped change Wikimedia's global bot policy so the InternetArchiveBot could run across more than 300 language editions. The partnership continues today.
See: Wikimedia Diff on the partnership · Internet Archive: nine million links rescued · NPR
Recruited, onboarded, and supported two residencies at a nonprofit scientific publisher. One residency alone produced 366 new articles, 2,910 citations, and articles that have drawn more than 100 million pageviews.
See: Program dashboard · Wikipedia project page · The position announcement
Guided the rewrite and submission of the article on a Harvard research institute, teaching the institute's communications lead how editors think and how to engage them. The article was updated with current news and independent sources.
See: The article
Oversaw the Wikipedian in Residence program for the Biodiversity Heritage Library, where our founder serves as vice chair of the library's working group.
Worked with the foundation's members to draft a key article on confidential computing as a group, with disclosed contributions and independent sourcing throughout.
See: The draft
Built a system that evaluates the reliability of sources cited across Wikipedia and flags those of concern, and coordinated the Vaccine Safety WikiProject.
Recruited and trained a bilingual Wikipedian in Residence for a contemporary art museum.
Oversaw the Wikipedia Election Democracy Project, training editors to counter extremism and misinformation with sourced, neutral content.
See: Program dashboard
Led impact reporting and fundraising strategy for the foundation behind Wikipedia's medical content.
See: Letter of inquiry · Brochure
Led the rebrand of Open Access Button to OA.Works and advised on product strategy for the open-access nonprofit.
See: oa.works · Announcing the rebrand · Joining forces
Hosted the Decolonizing the Internet's Languages podcast, a series on marginalized voices and the languages missing from the web.
See: Episode 4 · Episode 12 · Episode 13
MIT, Cochrane, Equis Research, Milton Public Library, Bakehouse Art Complex, Quill.org, the Marilyn Brachman Hoffman Foundation, American University of Iraq Baghdad, and Dubai Opera.
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