Guides and writing
Most of what we know is written down and free. Start with the guide for your situation.
Guides
The Guide to Successful Wikipedia Engagement
Seventy-five pages for companies and their communications teams: how Wikipedia judges companies, which requests pass and which fail, how to handle criticism and sensitive topics, and what happens after you post.
The Successful Wikipedian in Residence
A complete guide for institutions: what the role is, how to set it up, how to recruit and onboard, how to measure, and how to answer the concerns leadership will raise.
Newcomer handbook
How to Write Your First Wikipedia Article in Six Hours
The newcomer handbook we use in training: the rules that matter, the sequence that works, and the mistakes that get a first article turned away.
From the blog
Selected publications and appearances
- How Wikipedia Drove Professors Crazy, Made Me Sane, and Almost Saved the Internet, a chapter in Wikipedia @ 20, MIT Press
- The Plain and Simple Conflict of Interest Guide, primary author, English Wikipedia
- The Public Commons, with Jimmy Wales, NPR's TED Radio Hour
- Verified: How to Think Straight, Get Duped Less, and Make Better Decisions about What to Believe Online, University of Chicago Press, in which our founder appears
- Why Medical Schools Should Embrace Wikipedia, co-author
- The Crowdsourcing Fallacy, Wikimedia Diff
- Paywall: The Business of Scholarship, documentary appearance
Have a question the guides do not answer?
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